Where do we meet? Where does the tour start?
We leave from Kasarmitori square. Corner of Fabianinkatu and Pohjoinen Makasiinikatu which is only 3 minutes walk from Esplanade Park.
What if it rains?
We think it’s normal and that’s why we ride let it rain or shine. We will provide our determined cyclists nice fashionable cyclists ponchos in case of rainy weather and ask that you dress according the forecast. Check out the 5 day weather forecast in Helsinki
Are reservations required?
Yes, we are popular!
Feel free to come and try your luck on the spot.
How many people there are in the group?
Our tour is limited to 8 people to ensure safety and high quality time with you.
Do I need to be fit?
Don’t worry this is not another Amazing Race.
We will ride at a leisurely pace and mainly on a flat ground.
Do I need to wear a helmet?
Yes! We will provide you a fashionable street style helmet which you can wear with pride. Safety is really important for us and we also carry a First Aid Kit with us.
Do you speak English?
Of course we do! We are also proud to teach a few useful phrases in Finnish along the way.
Are children welcomed?
We have set the age limit to 14-years for our tours.
What is our cancellation policy?
We understand that unexpected things can change your plans. HELtours will offers you a full refund if you cancel more than 48 hours prior to your scheduled tour.
No refunds are given for any reasons, if the cancellation is done less than 48 hours prior from the start of your scheduled tour.
Please also note that our meeting times are absolute and that if you are late and miss the meeting time on your reservation we might not be there waiting for you. Therefore it is very important that you arrive on time if you intend to take part in our tour.
We would appreciate if you would pay in advance with your credit card but there is also a possibility to pay the Tour with cash after the tour.
Still have unaswered questions? Send us your question to info(a)heltours.com